Frequently Asked Questions

1. Where do you ship?

We currently ship exclusively within the United Kingdom. We do not offer international shipping at this time.

2. How much does shipping cost?

Shipping is completely free on all orders within the UK.

3. How long will it take to receive my order?

Orders require 1 to 3 business days for handling, and transit takes 3 to 5 business days. Your total estimated delivery time is 5 to 8 business days.

4. What is your return policy?

We offer a 30-day return window from the date of delivery. Returns are free. You will need to print your own return label and send the item to our Harborne address.

5. When will I get my refund?

Once we receive your returned item, it takes exactly 10 business days to process your refund.

6. What payment methods do you accept?

We accept Visa, Apple Pay, Klarna, and PayPal.