Refund policy
Refund and Return Policy
We want you to be completely satisfied with your purchase from The Harborne Food School. If you need to return an item, please review our policy below.
Return Window
We offer a 30-day return window. You have 30 days from the date of delivery to initiate a return.
Return Conditions & Costs
- Cost of Returns: Free. We do not charge any return or restocking fees.
- Return Method: Returns are accepted by mail only.
- Return Labels: Customers are required to print their own return shipping labels.
How to Initiate a Return
To start a return, please contact our support team at contact@theharbornefoodschool.shop. Once approved, please mail your item(s) to:
The Harborne Food School106 High St
Harborne, Birmingham B17 9NJ
United Kingdom
Refund Processing
Once we receive and inspect your returned item, we will process your refund. Please allow exactly 10 business days for the refund to be processed and applied to your original method of payment.